At ShikshaCoach, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or mobile application.
1. Information We Collect
We may collect the following information when you register or use our services:
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Name, email ID, phone number, city, state, date of birth
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Device details, IP address, browser information
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Preferences via cookies or session data
2. How We Use Your Information
We use your information to:
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Respond to queries and provide requested services
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Process registrations, applications, and subscriptions
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Send updates, promotional offers, or service-related notifications
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Improve our website/app performance and user experience
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Share relevant offers from our business partners
By using our services, you consent to receiving communications (email/SMS/calls), even if you are registered under DND/NCPR.
3. Cookies & Log Data
We use cookies to personalize content and analyze site traffic. You can disable cookies through your browser settings. We also collect log data (IP address, browser type, etc.) for analytics and security.
4. Data Sharing & Disclosure
We do not sell or share your personal information with third parties without consent, except:
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As required by law, legal process, or government request
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To trusted partners for providing joint services
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In case of the merger or acquisition of ShikshaCoach
We may use third-party advertising platforms that collect non-personal data to display relevant ads.
5. Security Measures
We implement appropriate security measures to protect your data. However, no system is 100% secure. You are responsible for keeping your login credentials confidential.
6. Email Opt-Out
To unsubscribe from promotional emails, write to us at help@shikshacoach.com. Requests are processed within 10 working days.
7. Third-Party Links
Our platform may contain links to external websites. We are not responsible for the privacy practices of such sites. Please review their policies before sharing your data.
8. Changes to This Policy
We may update this Privacy Policy periodically. Please check this page for the latest version.
9. Grievance Redressal
For any concerns or complaints, please contact:
Grievance Officer: Anurag
Email: help@shikshacoach.com
We will address your complaint within 30 days.